22 Jul, 2023
As the retail industry faces growing security challenges, Yogananda Domlur Seetharama is pioneering the use of Artificial Intelligence (AI) to transform how retailers combat fraud. Recognizing the limitations of traditional methods, Seetharama leverages AI to analyze vast amounts of transactional data, enabling real-time detection of fraudulent activities with unprecedented accuracy.
Seetharama is keenly aware of the evolving nature of retail fraud. He notes that traditional rule-based systems, while useful, often fall short in the face of rapidly changing fraud tactics. “The static nature of traditional fraud detection systems makes them vulnerable,” Seetharama explains. “AI offers a dynamic, continuously learning approach that can adapt to new fraud patterns as they emerge.”
Through advanced machine learning models, Seetharama’s work allows retailers to process millions of transactions simultaneously, distinguishing between genuine anomalies and fraudulent activities. This not only enhances security but also reduces false positives, ensuring a seamless shopping experience for customers.
Seetharama’s impact extends beyond digital fraud detection. He has also championed the use of AI in physical retail environments, integrating it with mobile apps and in-store devices to provide personalized, real-time security solutions. “AI’s ability to process data from multiple sources—whether online or in-store—provides a comprehensive defense against fraud,” Seetharama adds.
He envisions a future where AI-driven systems become even more sophisticated, with technologies like federated learning and edge computing further enhancing retail security. Federated learning, for example, allows AI models to be trained across multiple retailers’ datasets without compromising data privacy, enabling more robust fraud detection.
“AI isn’t just a tool for preventing fraud; it’s a necessity in today’s retail landscape,” Seetharama emphasizes. He believes that as AI continues to evolve, it will play an increasingly central role in shaping the future of retail security. Those who embrace this technology early will not only protect their businesses but also build stronger customer trust, maintaining a competitive edge in an ever-changing market.
By staying ahead of the curve and investing in AI-driven solutions, Seetharama is not just responding to the current challenges of retail security—he is actively shaping the future of the industry. As retailers continue to navigate the complexities of digital transformation, Seetharama’s work stands as a testament to the power of AI in creating safer, more resilient retail environments.