As a growing business, you know that the customer is always right, and you’re probably well-practiced inputting your clients’ needs first. You’ve created a customer-orientated business, you try to offer exceptional services, you and your team personalize as many aspects of the customer journey as possible, and your relish feedback, good or bad!
But did you know that there are other ways to put your clients first? Background business practices such as the procurement process can be modernized and fully tailored to help you put your clients and their satisfaction first. By using an online global marketplace like Sourcengine.com, you can upload your BOM within seconds and source the high-quality parts you need with just a few simple clicks – you can use this microcontroller as an example to show you how proficient the sourcing process can be.
Want to know more? Let’s take a look at how you can put your clients first with online component sourcing.
A faster process
When you fulfill orders on time, your clients will certainly be satisfied with your services, getting them out ahead of schedule, however, will exceed all their expectations and more. Online component sourcing gives you the tools and the head start you need to put your clients first.
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Recognizing the parts you need, putting together a comprehensive bill of materials, and uploading it to Sourcengine.com is all you need to get started.
Choosing your component search criteria means you can find the parts you need promptly, and even base your search on factors that are important to you and your clients, such as scheduled delivery times and even packaging options. Whatever your search criteria, using moving your electronic component search online means you can streamline the entire procurement process and put your clients first.
Fewer mistakes
Mistakes can make or break your business. And while mistakes can and will happen, too many mistakes or overlooked details can be all it takes to unintentionally send your clients elsewhere. Mistakes with component orders, quality control problems and issues throughout your supply chain are common with a traditional procurement process.
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By switching to an online model, you’ll have better control over your supply chain, enjoy fewer mistakes and improve the communication between your departments. Ultimately, this will benefit your clients who’ll get the products they need within the time frame they requested with as little friction as possible.
Better pricing
When you can actively compare the prices of your component parts with thousands of vendors at the click of a button, then you’ll always be able to take full advantage of current deals and the best pricing options for your business. The savings you make by switching to an online procurement process, can then be passed onto your clients in terms of better deals, discounts for returning clients and even introductory offers.
Final thoughts…
Putting your clients first has never been easier, especially when you take your procurement process online to Sourcengine.com – check out their website now.